Bilingual Medical Scheduler: Patient Access & Scheduling Pro

RadNet; Frederick (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

RadNet in Frederick, MD, is seeking a detail-oriented Scheduler to join our Radiology Forward team. You will manage scheduling, pre-registration, and patient communications with accuracy and empathy.

You will also coordinate with physicians and site staff, enter data into RIS, and ensure smooth appointment flow while supporting patients who speak English or a second language. The role emphasizes quality care, timely access to exams, and collaboration with a cross-functional team.

Qualifications

• Excellent communication and telephone etiquette.
• Ability to pre-register and schedule patients rapidly and accurately.
• General knowledge of computers and Microsoft Office software.

Responsibilities

• Displays excellent communication skills and telephone etiquette.
• Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
• Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company.
• Places calls to referring physicians for patients expressing difficulty with scheduling.
• Maintains self-control when dealing with difficult patients and or situations.
• Shows care and compassion for all callers.
• Maintains good rapport with referring physicians, secretaries and clinical site staff.
• Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Updates account information at the point of scheduling.
• Properly schedules all procedures.

Skills

Communication skills

Microsoft Office

Pre-registration scheduling

Job description

RadNet in Frederick, MD, is seeking a detail-oriented Scheduler to join our Radiology Forward team. You will manage scheduling, pre-registration, and patient communications with accuracy and empathy.

You will also coordinate with physicians and site staff, enter data into RIS, and ensure smooth appointment flow while supporting patients who speak English or a second language. The role emphasizes quality care, timely access to exams, and collaboration with a cross-functional team.