Bilingual Medical Receptionist: Scheduling & Billing

Valora Medical Group; Little Elm (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Valora Medical Group is seeking a Medical Receptionist/Front Desk Receptionist to greet patients, schedule appointments per doctor availability, explain intake forms, and process payments after treatment.

The role requires 1+ year in a medical setting, bilingual Spanish, and proficiency with Word/Excel. You will maintain records, handle phone inquiries, and support multiple clinics as needed; mileage reimbursed when covering at other locations.

Qualifications

• High School Diploma or equivalent.
• 1+ years' experience in a medical-specific role or healthcare industry.
• Bilingual in Spanish required.
• Knowledge of medical and billing terminology is strongly recommended.
• Proficient in Word and Excel.
• E-Clinical Works experience is a plus.
• Great time management and organization skills.
• Excellent telephone and customer service skills.
• Innovative, motivated, organized, and team player.
• Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others.
• Ability to handle confidential information with discretion
• Must possess close attention to detail
• Ability to learn new procedures and adapt quickly to change
• Assist in other clinics when necessary, due to being understaffed (Mileage included)

Responsibilities

• Greet and assist patients, schedule appointments, and maintain records and accounts.
• Manage all incoming phone calls and assist with referring inquiries.
• Register patients according to established protocols.
• Assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information.
• Inform patients of medical office procedures and policy.
• Maintain and manage patient records.
• Move patients through appointments as scheduled.
• Scheduled patient appointments.
• Collect co-pays and payments.
• Report statistics as required.
• Respond and comply to requests for information.
• Complete other clerical duties as assigned.
• Maintain stock of forms and office supplies.
• Ensure reception area is well maintained, neat and clean.
• Safeguard patient privacy and confidentiality.
• Assist with coverage at other clinics when needed due to being short-staffed. Mileage reimbursement will apply when covering at other clinic locations.
• Any additional duties assigned by management to support the clinic.

Skills

Bilingual in Spanish

Knowledge of medical and billingTermin

Proficient in Word and Excel

Great time management

Excellent telephone and customer

Innovative, motivated, organized, and

Ability to establish working relations

Ability to handle confidential info

Close attention to detail

Learn new procedures and adapt quickly

Mileage included (coverage)

Education

High School Diploma or equivalent

1+ years' experience in a medical-specific role or healthcare industry

Tools

E-Clinical Works

Job description

Valora Medical Group is seeking a Medical Receptionist/Front Desk Receptionist to greet patients, schedule appointments per doctor availability, explain intake forms, and process payments after treatment.

The role requires 1+ year in a medical setting, bilingual Spanish, and proficiency with Word/Excel. You will maintain records, handle phone inquiries, and support multiple clinics as needed; mileage reimbursed when covering at other locations.