Front Desk Receptionist

Valora Medical Group; Little Elm (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Valora Medical Group is seeking a Medical Receptionist/Front Desk Receptionist to greet patients, schedule appointments per doctor availability, explain intake forms, and process payments after treatment.

The role requires 1+ year in a medical setting, bilingual Spanish, and proficiency with Word/Excel. You will maintain records, handle phone inquiries, and support multiple clinics as needed; mileage reimbursed when covering at other locations.

Qualifications

• High School Diploma or equivalent.
• 1+ years' experience in a medical-specific role or healthcare industry.
• Bilingual in Spanish required.
• Knowledge of medical and billing terminology is strongly recommended.
• Proficient in Word and Excel.
• E-Clinical Works experience is a plus.
• Great time management and organization skills.
• Excellent telephone and customer service skills.
• Innovative, motivated, organized, and team player.
• Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others.
• Ability to handle confidential information with discretion
• Must possess close attention to detail
• Ability to learn new procedures and adapt quickly to change
• Assist in other clinics when necessary, due to being understaffed (Mileage included)

Responsibilities

• Greet and assist patients, schedule appointments, and maintain records and accounts.
• Manage all incoming phone calls and assist with referring inquiries.
• Register patients according to established protocols.
• Assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information.
• Inform patients of medical office procedures and policy.
• Maintain and manage patient records.
• Move patients through appointments as scheduled.
• Scheduled patient appointments.
• Collect co-pays and payments.
• Report statistics as required.
• Respond and comply to requests for information.
• Complete other clerical duties as assigned.
• Maintain stock of forms and office supplies.
• Ensure reception area is well maintained, neat and clean.
• Safeguard patient privacy and confidentiality.
• Assist with coverage at other clinics when needed due to being short-staffed. Mileage reimbursement will apply when covering at other clinic locations.
• Any additional duties assigned by management to support the clinic.

Skills

Bilingual in Spanish

Knowledge of medical and billingTermin

Proficient in Word and Excel

Great time management

Excellent telephone and customer

Innovative, motivated, organized, and

Ability to establish working relations

Ability to handle confidential info

Close attention to detail

Learn new procedures and adapt quickly

Mileage included (coverage)

Education

High School Diploma or equivalent

1+ years' experience in a medical-specific role or healthcare industry

Tools

E-Clinical Works

Job description

Job Summary

A Medical Receptionist, or Front Desk Receptionist, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. The front desk receptionist duties include scheduling patient appointments according to the Doctor's availability, explaining intake forms to new patients, and processing payments after treatment.

Essential Duties and Responsibilities

• Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
• Manage all incoming phone calls and assist with referring inquiries.
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information
• Inform patients of medical office procedures and policy
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Scheduled patient appointments
• Collect co-pays and payments
• Report statistics as required
• Respond and comply to requests for information
• Complete other clerical duties as assigned
• Maintain stock of forms and office supplies
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Assist with coverage at other clinics when needed due to being short-staffed. Mileage reimbursement will apply when covering at other clinic locations.
• Any additional duties assigned by management to support the clinic

Qualifications/Education

• High School Diploma or equivalent required
• 1+ years' experience in a medical-specific role or healthcare industry
• Bilingual in Spanish required
• Knowledge of medical and billing terminology is strongly recommended
• Proficient in Word and Excel
• E-Clinical Works experience is a plus
• Great time management and organization skills
• Excellent telephone and customer service skills
• Innovative, motivated, organized, and team player
• Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others.
• Ability to handle confidential information with discretion
• Must possess close attention to detail
• Ability to learn new procedures and adapt quickly to change
• Assist in other clinics when necessary, due to being understaffed (Mileage included)

EEO Statement

Valora Medical Group, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.