Bilingual Medical Receptionist & Patient Services

Jewish Family Service of Dallas; Dallas (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health, dental, & vision insurance

Paid vacation days

Parental leave

403(b) match

Job summary

Jewish Family Service of Dallas is seeking a Medical Receptionist/CMA to support providers in the family practice clinic at JFS Northpoint Health Center in Dallas. You’ll greet patients, schedule appointments, collect payments, and maintain records with a focus on confidentiality and excellent customer service.

The role requires completing an accredited Medical Assistant program, about 2 years CMA/Receptionist experience, and bilingual Spanish/English; proficiency in MS Office is expected and a

Qualifications

• Completed Medical Assistant program from an accredited school.
• 2 years CMA/Medical Receptionist experience.
• Intermediate skills in Microsoft Office.
• Bilingual in Spanish and English.

Responsibilities

• Greet and assist patients, schedule appointments, and maintain records and accounts.
• Collect patient payments and input into the practice management system.
• Ensure calls are answered promptly and routed appropriately.
• Protect patient confidentiality of medical, personal, and financial information.
• Process patient document filing and retention of records.
• Keep reception and waiting areas clean and de-cluttered.
• Perform billing activities as per policy.
• Process patient referrals as directed by providers.
• Answer patient questions and route to appropriate resource.
• Coordinate and process medical records requests.

Skills

Bilingual: Spanish & English

Customer service experience

Communication skills

Education

Completed Medical Assistant program

Tools

Microsoft Office

Job description

Jewish Family Service of Dallas is seeking a Medical Receptionist/CMA to support providers in the family practice clinic at JFS Northpoint Health Center in Dallas. You’ll greet patients, schedule appointments, collect payments, and maintain records with a focus on confidentiality and excellent customer service.

The role requires completing an accredited Medical Assistant program, about 2 years CMA/Receptionist experience, and bilingual Spanish/English; proficiency in MS Office is expected and a