Medical Receptionist, Bilingual

Jewish Family Service of Dallas; Dallas (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health, dental, & vision insurance

Paid vacation days

Parental leave

403(b) match

Job summary

Jewish Family Service of Dallas is seeking a Medical Receptionist/CMA to support providers in the family practice clinic at JFS Northpoint Health Center in Dallas. You’ll greet patients, schedule appointments, collect payments, and maintain records with a focus on confidentiality and excellent customer service.

The role requires completing an accredited Medical Assistant program, about 2 years CMA/Receptionist experience, and bilingual Spanish/English; proficiency in MS Office is expected and a

Qualifications

• Completed Medical Assistant program from an accredited school.
• 2 years CMA/Medical Receptionist experience.
• Intermediate skills in Microsoft Office.
• Bilingual in Spanish and English.

Responsibilities

• Greet and assist patients, schedule appointments, and maintain records and accounts.
• Collect patient payments and input into the practice management system.
• Ensure calls are answered promptly and routed appropriately.
• Protect patient confidentiality of medical, personal, and financial information.
• Process patient document filing and retention of records.
• Keep reception and waiting areas clean and de-cluttered.
• Perform billing activities as per policy.
• Process patient referrals as directed by providers.
• Answer patient questions and route to appropriate resource.
• Coordinate and process medical records requests.

Skills

Bilingual: Spanish & English

Customer service experience

Communication skills

Education

Completed Medical Assistant program

Tools

Microsoft Office

Job description

Job Details
Job Location: JFS Northpoint Health Center - Dallas, TX 75243
Position Type: Full Time
Job Shift: Day
Job Category: Professional Services

Are you a Care Support representative seeking an opportunity to make a difference in patient care? At Jewish Family Service of Dallas, support at every turn isn’t just a tagline, it’s what we do.

If you’re looking for a mission‑driven organization where you can make patients feel welcome, provide outstanding support, and play a key role in our mission to provide effective and accessible whole‑person care that promotes lifelong self‑sufficiency and well‑being for the Greater Dallas community, this may be the right opportunity for you!

Position Summary

The Medical Receptionist is responsible for assisting providers of care in the family practice clinic. This position ensures quality service and delivery of care to patients and maintains the service delivery environment, which will be clean, well‑maintained, and where patients are treated with excellence in customer service. This position supports, promotes and furthers our goal of providing the highest standards of culturally relevant and sensitive professional service consistent with our mission.

What You’ll Do

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
• Collects client payment and records into practice management system
• Ensures that customer calls are answered promptly and courteously and routed appropriately
• Protects patient’s rights by maintaining confidentiality of medical, personal, and financial information
• Processes patient document filing and retention of records
• Ensures reception and waiting areas are kept clean and de‑cluttered
• Performs billing activities as per policy
• Processes patient referrals, as directed by providers
• Responds to patient questions and routes to appropriate resource
• Coordinates and processes medical records requests

Qualifications

• Completed Medical Assistant program from an accredited school
• 2 years of experience working as a CMA and/or Medical Receptionist
• Intermediate skills in Microsoft Office suite of products
• Bilingual in Spanish and English required

What We Offer

JFS offers excellent benefits, including health, dental and vision insurance, generous paid vacation days, paid parental leave and a 403B match.

JFS provides equal employment opportunities without regard to race, religion, ethnicity, age, sex, national origin, sexual orientation, gender identity, disability and veteran status, except in the case of those positions in which religion is, in the opinion of JFS, an essential factor. Employment opportunities include but are not limited to recruitment, employment placement, promotion, demotion, transfer, termination, compensation, use of facilities and participation in JFS sponsored events.

JFS is an E‑Verify participant.