Bilingual Medical Assistant & Front Desk

Assist Point Inc; Dallas (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Assist Point Inc in Dallas, TX is seeking a Bilingual Medical Assistant and Front Desk professional. The role combines patient-facing front desk duties with clinical support, requiring fluency in English and Spanish and a friendly, efficient approach.

You will greet patients, schedule, verify information and insurance, assist clinicians with vitals, prepare rooms, and maintain accurate records while protecting patient privacy under HIPAA.

Qualifications

• High school diploma or equivalent; medical assistant certification preferred.
• Fluent in English and Spanish, verbal and written.
• Experience in a medical office or clinical setting preferred.

Responsibilities

• Greet and check-in patients in a friendly and professional manner.
• Answer phone calls, schedule appointments, and manage patient inquiries in both English and Spanish.
• Verify patient information, insurance details, and update medical records accurately.
• Assist medical staff with patient preparation, taking vital signs, and documenting medical histories.
• Prepare examination rooms and ensure all necessary medical supplies are stocked and ready.
• Coordinate patient flow and communicate effectively with clinical and administrative teams.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform other administrative and clinical duties as assigned.

Skills

Bilingual English/Spanish

Interpersonal skills

Communication skills

Multi-tasking

EHR proficiency

Education

High school diploma or equivalent; MA certification preferred

Tools

EHR software

Job description

Bilingual Medical Assistant & Front Desk

Job Description

We are seeking a dedicated and compassionate Bilingual Medical Assistant & Front Desk professional to join our healthcare team in Dallas, TX. The ideal candidate will be fluent in both English and Spanish, providing exceptional support to our diverse patient population while ensuring smooth front desk operations and assisting clinical staff.

Responsibilities

• Greet and check-in patients in a friendly and professional manner, ensuring a positive patient experience.
• Answer phone calls, schedule appointments, and manage patient inquiries in both English and Spanish.
• Verify patient information, insurance details, and update medical records accurately.
• Assist medical staff with patient preparation, taking vital signs, and documenting medical histories.
• Prepare examination rooms and ensure all necessary medical supplies are stocked and ready.
• Coordinate patient flow and communicate effectively with clinical and administrative teams.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform other administrative and clinical duties as assigned.

Qualifications

• High school diploma or equivalent; Medical Assistant certification preferred.
• Fluency in English and Spanish (verbal and written) is required.
• Previous experience in a medical office or clinical setting preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with electronic health records (EHR) and basic computer skills.
• Knowledge of medical terminology and clinical procedures is a plus.