Bilingual Medical Receptionist: Patient Concierge & Scheduling

Drsfirst; Germantown (MD); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Predictable schedule

Job summary

First Medical Associates in Columbia, MD is seeking a professional Medical Receptionist to be the first point of contact for patients, handling check-in/check-out, scheduling, and inquiries. The role emphasizes bilingual communication in English and Spanish and requires comfort with Athenahealth EMR and electronic check-in systems.

You will greet patients, manage appointment flow, and support the medical staff to maintain a smooth administrative workflow in a patient-centered, efficient office

Qualifications

• Bilingual Spanish/English fluency required.
• Prior experience as medical receptionist preferred.
• Experience with Athenahealth EMR is a plus.
• Strong customer service and communication skills.
• Detail oriented with ability to manage multiple tasks.
• Team player who contributes to a positive environment.

Responsibilities

• Assist patients with electronic check-in and check-out.
• Help schedule follow-up appointments and manage waiting room flow.
• Greet patients and provide a welcoming, professional environment.
• Provide bilingual support in English and Spanish.
• Update patient information in Athenahealth EMR and maintain records.
• Support medical staff with administrative tasks.

Skills

Bilingual Spanish/English

Customer service

Interpersonal skills

Detail oriented

Team player

Tools

Athenahealth EMR

Electronic check-in systems

Job description

First Medical Associates in Columbia, MD is seeking a professional Medical Receptionist to be the first point of contact for patients, handling check-in/check-out, scheduling, and inquiries. The role emphasizes bilingual communication in English and Spanish and requires comfort with Athenahealth EMR and electronic check-in systems.

You will greet patients, manage appointment flow, and support the medical staff to maintain a smooth administrative workflow in a patient-centered, efficient office