Bilingual Medical Receptionist: Front Desk & Patient Care

Laent; Los Angeles (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

LA CENTA is seeking a Medical Receptionist to be the first point of contact for patients, ensuring a warm and helpful experience. You will manage scheduling, verify insurance, and maintain patient records while upholding confidentiality and patient care standards.

Responsibilities include greeting patients, handling phone inquiries, coordinating with clinical staff, and supporting EMR data entry. Strong communication, organization, and bilingual English/Spanish skills are preferred.

Qualifications

• HS Diploma/ GED required.
• 1-2 years PBX/switchboard experience.
• At least 1 year front desk/patient experience in a medical setting.
• Bilingual - English & Spanish preferred.
• Ability to travel to other clinic locations in the greater LA area as needed.
• General knowledge of HIPAA and CPT codes.
• Excellent communication skills with patients, physicians, and staff.
• Excellent organizational, interpersonal and decision-making skills.

Responsibilities

• Greet patients and visitors in person or by phone and route inquiries.
• Verify insurance/eligibility information and ensure forms are signed and dated.
• Schedule appointments and verify patient demographics.
• Maintain patient records and confidentiality according to HIPAA guidelines.
• Keep reception area orderly and respond to patient questions and concerns.
• Assist with EMR data entry and basic clerical tasks.
• Support charge capture and scheduling accuracy to optimize operations.

Skills

Bilingual - English & Spanish

PBX / switchboard experience

Front desk experience

HIPAA knowledge

Excellent communication

Education

HS Diploma/ GED

Tools

PBX/switchboard

Job description

LA CENTA is seeking a Medical Receptionist to be the first point of contact for patients, ensuring a warm and helpful experience. You will manage scheduling, verify insurance, and maintain patient records while upholding confidentiality and patient care standards.

Responsibilities include greeting patients, handling phone inquiries, coordinating with clinical staff, and supporting EMR data entry. Strong communication, organization, and bilingual English/Spanish skills are preferred.