Bilingual Medical Receptionist (English/Spanish) – Front Desk & Scheduling

PeopleShare by PROMAN; Philadelphia (Philadelphia County); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

PeopleShare by PROMAN is seeking a friendly bilingual receptionist to be the first point of contact for visitors and callers in a fast-paced Philadelphia clinic. The ideal candidate is fluent in English and Spanish, organized, dependable, and comfortable working in a busy office environment.

Responsibilities include greeting guests, routing calls, scheduling appointments, verifying insurance in the EMR, collecting copays, handling receipts, and maintaining records.

Formación

• Bilingual in English and Spanish required.
• High School Diploma or GED required.
• Minimum 2 years healthcare or medical office experience preferred.
• Proficiency with Microsoft Office, email, and EMR.
• Strong customer service, organizational, and communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Availability to work rotating schedules, early mornings, evenings, and occasional weekends.

Responsabilidades

• Greet visitors, patients, and program participants and direct them appropriately.
• Answer and route incoming phone calls and take messages as needed.
• Schedule intake, follow-up, and provider appointments.
• Verify patient insurance eligibility and update demographic information in the EMR.
• Collect copays and private payments and issue receipts.
• Maintain billing sheets and assist with administrative documentation.
• Process incoming and outgoing faxes, correspondence, and medical records.
• Provide appointment reminder calls and assist with prescriber scheduling.
• Maintain provider calendars and clinic schedules.
• Help maintain organized office and storage areas.
• Provide coverage at other clinic locations as needed.

Conocimientos

Customer service

Communication

Organizational skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office

EMR

Descripción del empleo

PeopleShare by PROMAN is seeking a friendly bilingual receptionist to be the first point of contact for visitors and callers in a fast-paced Philadelphia clinic. The ideal candidate is fluent in English and Spanish, organized, dependable, and comfortable working in a busy office environment.

Responsibilities include greeting guests, routing calls, scheduling appointments, verifying insurance in the EMR, collecting copays, handling receipts, and maintaining records.