Bilingual Medical Receptionist

PeopleShare by PROMAN; Philadelphia (Philadelphia County); On-site; USD 22,000 - 31,000; Full time

Job summary

PeopleShare by PROMAN is seeking a friendly bilingual receptionist to be the first point of contact for visitors and callers in a fast-paced Philadelphia clinic. The ideal candidate is fluent in English and Spanish, organized, dependable, and comfortable working in a busy office environment.

Responsibilities include greeting guests, routing calls, scheduling appointments, verifying insurance in the EMR, collecting copays, handling receipts, and maintaining records.

Qualifications

• Bilingual in English and Spanish required.
• High School Diploma or GED required.
• Minimum 2 years healthcare or medical office experience preferred.
• Proficiency with Microsoft Office, email, and EMR.
• Strong customer service, organizational, and communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Availability to work rotating schedules, early mornings, evenings, and occasional weekends.

Responsibilities

• Greet visitors, patients, and program participants and direct them appropriately.
• Answer and route incoming phone calls and take messages as needed.
• Schedule intake, follow-up, and provider appointments.
• Verify patient insurance eligibility and update demographic information in the EMR.
• Collect copays and private payments and issue receipts.
• Maintain billing sheets and assist with administrative documentation.
• Process incoming and outgoing faxes, correspondence, and medical records.
• Provide appointment reminder calls and assist with prescriber scheduling.
• Maintain provider calendars and clinic schedules.
• Help maintain organized office and storage areas.
• Provide coverage at other clinic locations as needed.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

EMR

Job description

Pay: $19.00 per hour
Location: Philadelphia, PA 19140
Schedule: Monday's and Friday's, 8:30 am - 5 pm

Position Summary

We are seeking a friendly and professional Bilingual Receptionist to provide exceptional customer service while serving as the first point of contact for visitors and callers. The ideal candidate is fluent in English and Spanish, organized, dependable, and comfortable working in a fast-paced office environment.

Duties & Responsibilities

• Greet visitors, patients, and program participants and direct them appropriately.
• Answer and route incoming phone calls and take messages as needed.
• Schedule intake, follow-up, and provider appointments.
• Verify patient insurance eligibility and update demographic information in the EMR.
• Collect copays and private payments and issue receipts.
• Maintain billing sheets and assist with administrative documentation.
• Process incoming and outgoing faxes, correspondence, and medical records.
• Provide appointment reminder calls and assist with prescriber scheduling.
• Maintain provider calendars and clinic schedules.
• Help maintain organized office and storage areas.
• Provide coverage at other clinic locations as needed.

Qualifications

• High School Diploma or GED required.
• Bilingual in English and Spanish required.
• Minimum of 2 years of healthcare or medical office experience preferred.
• Proficiency with Microsoft Office, email, and electronic medical records (EMR).
• Strong customer service, organizational, and communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Availability to work rotating schedules, early mornings, evenings, and occasional weekends.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.