Bilingual Medical Receptionist – Compassionate Front Desk Pro

Covenant Community Care; Detroit (MI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Paid holidays

401K

Life & disability insurance

Job summary

Covenant Community Care, a faith-based non-profit Federally Qualified Health Center serving Detroit, seeks a Spanish/English bilingual Medical Receptionist for the Michigan Ave clinic. The role supports integrated medical, dental and counseling services and helps patients with registration, referrals and billing.

The receptionist will explain public health plans, assist with insurance verifications, schedule appointments, and maintain patient privacy in line with HIPAA requirements.

Qualifications

• Bilingual English and Spanish required.
• Strong organizational and computer skills.
• Basic math skills; ability to convert rates.
• Detail-oriented and accurate data entry.

Responsibilities

• Assist patients with check-in/check-out and fee collection.
• Register patients in EMR and manage demographics/insurance data.
• Orient patients to rights and available services; explain plans.
• Share information about public health plans and eligibility.

Skills

Bilingual English/Spanish

Organizational skills

Computer skills

Attention to detail

Basic math

Education

High school diploma or GED

Tools

EPIC

Job description

Covenant Community Care, a faith-based non-profit Federally Qualified Health Center serving Detroit, seeks a Spanish/English bilingual Medical Receptionist for the Michigan Ave clinic. The role supports integrated medical, dental and counseling services and helps patients with registration, referrals and billing.

The receptionist will explain public health plans, assist with insurance verifications, schedule appointments, and maintain patient privacy in line with HIPAA requirements.