Bilingual Medical Receptionist

Minivasive-Pain-and-Orthopedics; Bellaire (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Vision plans

Employee Assistance Program

Short- and Long-Term Disability

401(k) with vesting

PTO + Holidays

Job summary

Minivasive Pain and Orthopedics is seeking a bilingual Medical Receptionist to join our Bellaire clinic. This full-time role handles front desk duties, greets patients, schedules appointments, and supports office staff to ensure smooth operations.

The ideal candidate is fluent in English and another language, proficient with Outlook/Word/Excel, experienced with HIPAA, and capable of working across multiple facilities if needed, providing excellent patient service.

Qualifications

• High School Diploma or GED required.
• Valid Texas Driver’s License required.
• Proficiency with MS Outlook, Word, and Excel preferred.
• Strong HIPAA knowledge and insurance verification experience requested.

Responsibilities

• Greet patients and assist with check-in/check-out procedures.
• Schedule appointments and manage calendar to keep clinics on track.
• Assist patients with forms and documentation; ensure complete records in EMR.
• Update patient information and demographics in EMR and related records.
• Answer phones, route calls, and handle inquiries professionally.
• Maintain patient accounts and collect/record relevant financial data.
• Notify patients of upcoming appointments and coordinate mail flow.
• Keep the reception area neat and welcoming.

Skills

MS Outlook

MS Word

MS Excel

Attention to detail

Verbal and written communication

HIPAA knowledge

Insurance verification

Travel between facilities

Education

High School Diploma or GED

Valid Texas Driver’s License

Tools

EMR system

Job description

Position: Bilingual Medical Receptionist

Location: Bellaire, TX

Job Id: MPO387

# of Openings: 1

Minivasive Pain and Orthopedics is looking for a full-time Medical Receptionist to join the team!

SUMMARY:

The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear.

ESSENTIAL FUNCTIONS:

Clinical Receptionist

• Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner
• Greet patients as they arrive to facility and provide them with appropriate information
• Assist patients in completing all necessary forms and documentation
• Ensure completeness and accuracy of patients’ forms and logs including all demographics in EMR system
• Update patients’ information in EMR system and all related records
• Keep patient appointment on schedule by notifying provider of patients’ arrival
• Answer telephone, route calls when appropriate, and answer inquires
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Call patients to remind them of appointments
• Coordinate mail flow in and out of the office
• Ensure reception area is well maintained, neat and clean, including magazines

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong computer knowledge including proficiency with MS Outlook, Word, and Excel
• Strong attention to detail
• Excellent verbal and written communication skills
• Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations
• Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization
• Ability to travel between facilities if necessary

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Valid Texas Driver’s License

BENEFITS:

• 3 Medical Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• 401(k) with a 2-year vesting
• PTO + Holidays

www.minivasivepain.com

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.