Bilingual Medical Front Office Specialist - Potranco

Little Spurs Pedi; San Antonio (TX); Sur place; USD 19 000 - 22 000; Plein temps

Avantages offerts par ce poste

401(k) Plan

Medical/Dental/Vision

Paid Time Off

Résumé du poste

Little Spurs Pediatric Urgent Care is seeking a Bilingual Medical Front Office Specialist at the Potranco clinic. You will greet families, verify insurance, collect payments, and guide guests through wait times with empathy.

The role emphasizes accurate data entry in the EMR, clear communication, and teamwork with clinical staff to maintain smooth patient flow during busy periods.

Qualifications

• High school diploma or equivalent required.
• Ability to work with children and families in a fast-paced environment.
• Current American Heart Association BLS certification.

Responsabilités

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments with accuracy.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Connaissances

Bilingual (Spanish/English)

Front desk

Customer service

Insurance verification

EMR documentation

Communication

BLS certification

Background check readiness

Formation

High school diploma or equivalent

Outils

EMR system

Billing software

Description du poste

Little Spurs Pediatric Urgent Care may have employment opportunities available on an intermittent basis.

Search Careers

Join The Team!

Position:Bilingual Medical Front Office Specialist - Potranco

Location: Potranco Road Clinic 14249 Pontranco Rd Suite 102

Job Id:2399

# of Openings:5

Status:Seasonal-Full Time

Pay:$14-$16 depending on experience

Why This Role Matters

The front desk drives the entire visit. At Little Spurs Pediatric Urgent Care, Front Office Specialists keep families informed, supported, and moving through the clinic with confidence, even when the lobby is full and emotions are high.

This role is not just about checking boxes. It’s about accuracy, communication, and showing up steady when parents are stressed and kids don’t feel well.

What You’ll Do

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

What We Need

• High school diploma or equivalent
• Enjoys working with children and families
• Current American Heart Association BLS certification
• Authorized to work in the U.S. and able to pass a background check

Nice to Have

• Pediatric or urgent care front desk experience

When We Operate (Schedule):

• Clinic Hours are as follows:Mon – Fri: 8:00 am – 8:00 pm
• Opportunity to travel to other clinics as needed

What to Know Before You Apply

This is a fast-paced role. Some days are calm. Others move quickly. We train our team, support them during volume spikes, and expect reliability and accountability in return.

About Little Spurs

We serve kids on some of their hardest days. Our clinics run on teamwork, preparation, and doing the right thing for families, even when it’s busy.

Since 2006, Little Spurs Pediatric Urgent Care has focused on one mission: delivering fast, compassionate care to children and peace of mind to families. We believe great care comes from strong teams, clear expectations, and a culture built on trust, respect, and doing what’s best for the patient.

Upon hiring, all employees will undergo a comprehensive background check. This process will include verification of previous employment, a review of the national sex offender database, and checks for any criminal or civil litigation history. We require American Heart Association BLS certification for all clinical roles, proof of education is required.

Full Time Employees

Little Spurs offers a comprehensive benefits package to our full time employees, including:

• 401(k) Plan
• Medical / Dental / Vision / Long Term Disability / Short Term Disability / Life Insurance / Critical Illness / Accident / Legal / Identity Theft and more
• Paid Time Off

Open 7 Days A Week. No Appointment Necessary