Bilingual Medical Front Desk Specialist

Long Island Select Healthcare, Inc.; Town of Riverhead (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Long Island Select Healthcare, Inc. is seeking a Medical Receptionist to provide exceptional customer service and administrative support at the front desk.

You will manage patient appointments, maintain records in the EMR system, and facilitate communication between patients and medical staff. Ideal candidates will have a high school diploma, customer service or admin experience, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or administrative role.
• Excellent communication and interpersonal skills.
• Proficiency in using computer systems and electronic medical records (EMR).
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check-in patients, ensuring a warm and friendly welcome.
• Schedule and confirm patient appointments, both in person and over the phone.
• Collect and verify patient information, including insurance details and medical history.
• Maintain and update patient records in the electronic medical records system.
• Manage phone calls daily to coordinate care for patients.
• Coordinate with medical staff to ensure timely and accurate communication with patients regarding test results and follow-up appointments.

Skills

Customer service

Administrative experience

Interpersonal skills

EMR/EMR systems

Multitasking

Fast-paced environment

Education

High school diploma or equivalent

Tools

EMR software

Job description

Long Island Select Healthcare, Inc. is seeking a Medical Receptionist to provide exceptional customer service and administrative support at the front desk.

You will manage patient appointments, maintain records in the EMR system, and facilitate communication between patients and medical staff. Ideal candidates will have a high school diploma, customer service or admin experience, and strong communication skills.