Bilingual Front Desk & Patient Access Specialist

Talentify; Oceanside (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Harmony Healthcare Long Island is seeking a Front Desk Receptionist to greet patients, manage check-in/check-out, and coordinate with the clinical team to ensure accurate data and smooth patient flow.

The role requires bilingual English and Spanish/Creole, strong customer service and computer skills, and a Monday–Friday schedule with occasional evenings and Saturdays to support multiple health centers in Nassau County.

Qualifications

• High school diploma or equivalent.
• Bilingual in English and Spanish/Creole.
• Proficient in Microsoft Office and Outlook.
• Good customer service and communication skills.
• One year clerical experience in a medical setting preferred.
• Shift schedule: Monday–Friday 8 AM–4 PM, with one evening shift 12 PM–8 PM and a rotating Saturday each month.

Responsibilities

• Greet, assist, and direct patients and visitors in a pleasant and professional manner.
• Manage patient check-in, registration, and check-out.
• Instruct patients on documentation required for visit and verify demographics and billing information.
• Enter patient demographics and insurance information and verify eligibility in the EHR.
• Explain forms and obtain signatures; scan registration forms into the EHR.
• Navigate insurance portals and interpret coverage details (copayments, PCP, etc.).
• Verify referral or pre-authorization requirements for visits.
• Assist patients with changing their primary care provider if applicable.
• Enter eligible patients into sliding scale program and update the EHR.

Skills

Bilingual (English & Spanish/Creole)

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Harmony Healthcare Long Island is seeking a Front Desk Receptionist to greet patients, manage check-in/check-out, and coordinate with the clinical team to ensure accurate data and smooth patient flow.

The role requires bilingual English and Spanish/Creole, strong customer service and computer skills, and a Monday–Friday schedule with occasional evenings and Saturdays to support multiple health centers in Nassau County.