Bilingual Medical Front Desk Receptionist

Norton Healthcare; Madison (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Norton Healthcare in Indiana is seeking a courteous Receptionist to serve as the liaison between physicians and patients. You will answer calls, schedule appointments, welcome visitors, collect registration and insurance information, and route messages to the appropriate staff.

This on-site role emphasizes patient-centric service across ages, with on‑the‑job training provided; knowledge of Spanish is a plus.

Qualifications

• No experience required; we provide comprehensive on the job training.
• Spanish language ability is desirable.

Responsibilities

• Answer telephone, determine the nature of patient calls and schedule appointments.
• Route calls, take messages, pull charts, greet patients and family members.
• Obtain registration and insurance data and update the billing system.
• Facilitate patient flow; may assist with charge entry, referrals and pre-certifications.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Healthcare in Indiana is seeking a courteous Receptionist to serve as the liaison between physicians and patients. You will answer calls, schedule appointments, welcome visitors, collect registration and insurance information, and route messages to the appropriate staff.

This on-site role emphasizes patient-centric service across ages, with on‑the‑job training provided; knowledge of Spanish is a plus.