Bilingual Medical Office Receptionist

Norton Healthcare; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a receptionist to serve as the liaison between physicians and patients. The role includes answering calls, scheduling, data collection, and guiding patients through the practice workflow, with on-the-job training provided.

No prior experience is required; knowledge of Spanish is a plus. The position may involve billing-related tasks and coordination of referrals as part of daily operations.

Qualifications

• No experience required; on-the-job training provided.

Responsibilities

• Answer the telephone and determine the nature of calls.
• Schedule appointments and route calls; take messages.
• Greet patients and families; obtain registration and insurance data.
• Update information in the billing system and pull charts as needed.
• Facilitate patient flow into the practice.
• May assist with charge entry, referrals and pre-certifications; schedule specialists and tests.
• Provide care in line with age-appropriate growth and development based on practice specialty.

Skills

Spanish

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a receptionist to serve as the liaison between physicians and patients. The role includes answering calls, scheduling, data collection, and guiding patients through the practice workflow, with on-the-job training provided.

No prior experience is required; knowledge of Spanish is a plus. The position may involve billing-related tasks and coordination of referrals as part of daily operations.