Patient Experience Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 27,000 - 38,000; Full time

Job summary

Norton Healthcare in Louisville is seeking a friendly receptionist to welcome patients, answer calls, schedule appointments, and route messages.

The role involves gathering registration and insurance information, updating the billing system, and assisting with patient flow. No experience required; on-the-job training is provided; Spanish language ability and a high school diploma or GED are preferred.

Qualifications

• No experience required; on-the-job training provided.
• Spanish language ability preferred.
• High school diploma or GED preferred.

Responsibilities

• Answer the telephone and determine the nature of patient calls.
• Schedule appointments and route calls.
• Greet patients and collect registration and insurance data.
• Update information in the billing system and facilitate patient flow.

Skills

Spanish language ability

Communication skills

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville is seeking a friendly receptionist to welcome patients, answer calls, schedule appointments, and route messages.

The role involves gathering registration and insurance information, updating the billing system, and assisting with patient flow. No experience required; on-the-job training is provided; Spanish language ability and a high school diploma or GED are preferred.