Bilingual Medical Front Desk – Ophthalmology

ReFocus Eye Health; Danbury (CT); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) matching

Health insurance (medical, dental, and

Vision insurance

Job summary

ReFocus Eye Health is seeking a friendly, organized Front Desk Representative for our busy ophthalmology practice in Danbury, CT. This in-person role involves greeting patients, scheduling, and handling front-office tasks in a fast-paced environment.

Bi-lingual skills are highly preferred; the position is part-time (up to 29 hours/week) with evening/weekend rotation possibilities. Prior medical administrative experience and EMR familiarity are a plus.

Qualifications

• Experience in a medical administrative role with knowledge of medical terminology.
• Proven ability to manage front desk operations in a healthcare setting.
• Proficiency with data entry and basic computer tasks.

Responsibilities

• Greet patients and manage check-ins/check-outs with warmth and efficiency.
• Schedule appointments and coordinate provider calendars to maintain workflow.
• Answer calls, manage messages, and verify patient information.
• Collect co-pays and assist with insurance eligibility checks.
• Maintain accurate patient records and ensure data quality.
• Collaborate with clinical and administrative staff and external partners.

Skills

Reliability

Strong communication

Data entry

Fast-paced environment

Customer service

Medical administrative experience

Education

High school diploma

Tools

EMR

Job description

ReFocus Eye Health is seeking a friendly, organized Front Desk Representative for our busy ophthalmology practice in Danbury, CT. This in-person role involves greeting patients, scheduling, and handling front-office tasks in a fast-paced environment.

Bi-lingual skills are highly preferred; the position is part-time (up to 29 hours/week) with evening/weekend rotation possibilities. Prior medical administrative experience and EMR familiarity are a plus.