Bilingual Medical Assistant / Front Desk Receptionist

BioCentra Diagnostics-TBioScan; Texas; Sur place; USD 34 000 - 48 000; Plein temps

Résumé du poste

BioCentra Diagnostics-TBioScan in the United States is seeking a bilingual Medical Assistant / Front Desk Receptionist to join our medical practice. This role combines front-office duties with clinical tasks, requiring fluency in English and Spanish and a focus on patient service in a fast-paced physician office.

The ideal candidate will greet patients, manage appointments, verify demographics and insurance, maintain EMR records, support the physician with exams, and ensure HIPAA compliance

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Fluent in English and Spanish is required.
• EMR/EHR experience preferred.
• Strong communication and organizational skills.
• Professional appearance and demeanor.

Responsabilités

• Greet patients professionally and warmly.
• Answer phones, schedule and confirm appointments.
• Register new patients and verify demographic and insurance information.
• Obtain insurance authorizations and referrals when required.
• Check patients in/out and collect payments.
• Maintain accurate patient records in the EMR system.
• Communicate with patients regarding appointments, paperwork, and physician instructions.
• Obtain medical records and coordinate with outside providers.

Connaissances

Bilingual English/Spanish

Patient service

EMR/EHR experience

Communication skills

Multitasking

HIPAA knowledge

Organizational skills

Formation

High school diploma

Medical Assistant certification (preferred)

Outils

EMR/EHR systems

Phone systems

MS Office/Computers

Description du poste

Job Description

Job Description

Bilingual Medical Assistant / Front Desk Receptionist

Medical Doctor's Office

Position Summary

We are seeking a professional, compassionate, and highly organized Bilingual Medical Assistant / Front Desk Receptionist to join our medical practice. This position combines front-office administrative responsibilities with clinical medical assisting duties. The ideal candidate is fluent in English and Spanish, provides excellent patient service, and is comfortable working in a fast-paced physician office.

Key Responsibilities

Front Desk / Administrative

• Greet patients in a professional and welcoming manner.
• Answer phones, schedule and confirm appointments.
• Register new patients and verify demographic and insurance information.
• Obtain insurance authorizations and referrals when required.
• Check patients in and out and collect applicable payments.
• Maintain accurate patient records in the EMR system.
• Communicate with patients regarding appointments, paperwork, and physician instructions.
• Obtain medical records and coordinate records from outside providers.
• Maintain patient confidentiality and comply with HIPAA requirements.

Medical Assistant Duties

• Prepare examination rooms and maintain adequate medical supplies.
• Escort patients to examination rooms and obtain vital signs.
• Record patient medical history, medications, allergies, and chief complaints.
• Assist the physician with examinations and procedures as directed.
• Perform basic clinical tasks within the employee's training and scope of practice.
• Prepare patients for diagnostic testing and coordinate outside testing when necessary.
• Document clinical information accurately in the EMR.
• Assist with referrals, prescriptions, and follow-up appointments.
• Maintain clean, organized, and properly stocked clinical areas.

Bilingual Patient Communication

• Communicate effectively with Spanish-speaking patients and their families.
• Assist with interpretation of routine medical and administrative communications when appropriate.
• Explain office procedures, appointment instructions, and paperwork clearly to patients.
• Provide culturally sensitive and compassionate patient service.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Fluent in English and Spanish required.
• Previous medical office or physician-office experience preferred.
• EMR/EHR experience preferred.
• Strong computer and organizational skills.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to multitask and prioritize in a busy medical environment.
• Knowledge of HIPAA and patient privacy requirements.
• Reliable, punctual, and able to work effectively as part of a medical team.

Ideal Candidate

The ideal candidate is friendly, dependable, detail-oriented, and patient-focused. They should be equally comfortable greeting a patient at the front desk, answering the phone, entering information into the EMR, taking vital signs, and assisting the physician.

Physical Requirements

• Ability to stand, walk, and sit for extended periods.
• Ability to bend, reach, and occasionally lift medical supplies up to approximately 25 pounds.
• Ability to work in a clinical environment and interact with patients throughout the day.

Position

Title: Bilingual Medical Assistant / Front Desk Receptionist
Department: Clinical Operations
Reports To: Practice Manager / Physician
Employment Type: Full-Time
Location: Medical Physician Office
Language: English/Spanish - Bilingual Required

Compensation: Competitive salary based on experience and qualifications, with benefits available depending on employment status and practice policy.