Full-time Bilingual Medical Assistant

Call-On-Doc; Texas; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Job summary

Call-On-Doc is seeking a qualified bilingual Medical Assistant (Spanish-English) for our Irving, Texas clinic. The role focuses on Spanish-English interpretation during patient visits and, when not needed, performing front-office and back-office clinical duties to ensure smooth clinic operations and high-quality patient care.

Applicants must reside in the Dallas–Fort Worth area and be able to work at the Irving clinic location.

Qualifications

• Previous experience as Medical Assistant.
• Strong spoken proficiency in both Spanish and English.
• Ability to interpret accurately between Spanish and English in a healthcare setting.
• Familiarity with medical terminology in both languages.
• HIPAA confidentiality knowledge.

Responsibilities

• Provide Spanish-English interpretation during patient visits, maintaining neutrality and accuracy.
• Assist with front-office and back-office clinical duties to support clinic operations.
• Interview patients and document basic medical histories; measure vitals and prepare rooms.
• Schedule appointments, process referrals, and manage patient records.
• Support telemedicine and administrative tasks as needed.

Skills

Bilingual Spanish-English

Medical terminology

Interpretation

Communication skills

Tools

EHR systems

Job description

Medical Assistant (Bilingual Spanish-English) – DFW Clinic

Pay: $14. 00–$16.00 per hour, depending on experience and qualifications

Job Type: Full-time

Schedule: Monday–Friday

Location: Irving, TX (DFW area)

Medical Specialty: Primary Care

Job Summary

We are seeking a qualified, bilingual Spanish-English Medical Assistant to join our primary care clinic in Irving, Texas. This position is ideal for a candidate with Medical Assistant experience who is proficient in both Spanish and English and can facilitate clear, accurate communication between Spanish-speaking patients and healthcare providers.

The primary responsibility of this role is to provide Spanish-English interpretation during patient visits. When interpretation is not needed, the Medical Assistant will assist with front-office and back-office clinical duties to support efficient clinic operations and deliver excellent patient care. Candidates must demonstrate strong spoken proficiency in both languages, familiarity with medical terminology, accurate interpretation skills, and a thorough understanding of patient confidentiality.

Applicants must currently reside in the Dallas–Fort Worth (DFW) area.

Key Responsibilities

1. Primary Responsibility: Spanish-English Interpretation

• Facilitate communication between Spanish-speaking patients and English-speaking healthcare providers during patient visits.
• Interpret patient questions, symptoms, medical histories, provider instructions, and other healthcare-related information accurately and completely.
• Use appropriate medical terminology in both Spanish and English to support clear communication.
• Maintain neutrality and accuracy when interpreting, without omitting, changing, or adding information.
• Ask for clarification when medical terminology or information is unclear.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements and clinic policies.
• Help create a comfortable, respectful, and supportive environment for Spanish-speaking patients.
• Prioritize interpretation needs over other assigned duties whenever interpretation assistance is required.

2. Secondary Responsibility: Front-Office and Back-Office Medical Assistant Duties

When interpretation is not needed, assist with the following responsibilities:

Patient Intake and Clinical Support

• Interview patients and document basic medical histories.
• Measure and document vital signs in patient charts.
• Prepare examination rooms and assist with clinical preparation.
• Assist healthcare providers during medical examinations as needed.
• Support patient rooming, checkout, and other routine clinical workflows.
• Triage patient calls and route concerns to the appropriate clinical personnel according to established protocols.

Administrative and Office Support

• Schedule appointments and coordinate referrals.
• Process referral authorizations and related documentation.
• Send prescriptions electronically or by fax as authorized and permitted by clinic procedures.
• Prepare and distribute correspondence, forms, memos, and other office documentation.
• Maintain accurate patient records and support daily clinic operations.

3. Additional Telemedicine and Administrative Support

When applicable and when interpretation and clinic duties are covered, assist with:

• Managing home laboratory testing kits and related coordination.
• Supporting accounts receivable and accounts payable processes and maintaining financial records.
• Reviewing and processing patient credit card chargebacks in accordance with established procedures.
• Performing other administrative duties as assigned.

Qualifications and Requirements

• Previous experience working as a Medical Assistant.
• Strong spoken proficiency in both Spanish and English.
• Ability to interpret accurately and clearly between Spanish and English in a healthcare setting.
• Familiarity with medical terminology in both languages.
• Understanding of patient confidentiality and HIPAA requirements.
• Knowledge of medical office procedures and patient care workflows.
• Excellent verbal communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and respond to changing patient care needs.
• Proficiency in Microsoft Office and patient management or electronic health record (EHR) systems.
• Professionalism, punctuality, reliability, and a patient-centered approach.
• Must currently reside in the Dallas–Fort Worth area and be able to work at the Irving clinic location.

Preferred Qualifications

• Experience interpreting for patients and healthcare providers in a clinical setting.
• Experience in primary care or a similar outpatient medical environment.
• Familiarity with clinical documentation, patient intake, referrals, and appointment scheduling.

Compensation and Benefits

• Hourly Pay: 14. 00–16.00, depending on experience and qualifications.
• Benefits: Paid time off (PTO).