Bilingual Medical Appointment Scheduler (Flexible Schedule)

Northeast Community Clinic; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Northeast Community Clinic seeks a Medical Office Assistant to manage the front desk, schedule patient visits, and support clinical staff. You will handle multi-line calls, coordinate calendars, and ensure smooth patient flow in a fast-paced clinic environment.

Candidate should be bilingual (English/Spanish), provide excellent customer service, and be comfortable traveling between facilities as needed. Proficiency in Microsoft Office is required.

Qualifications

• Medical Assistant Certificate or CMA preferred.
• High school diploma or GED required.
• Current BLS certification.
• 1 year minimum customer service experience, preferably in a medical setting.

Responsibilities

• Manage clinic calendars and schedule patient appointments efficiently.
• Answer and confirm appointments by telephone; conduct follow-ups and reminders.
• Document and report patient complaints to supervisor for corrective action.
• Maintain logs of patient calls and appointments; support other duties as needed.

Skills

Communication skills

Customer service

Bilingual English/Spanish

Microsoft Office

Team player

Independent work

Travel readiness

Education

Medical Assistant Certificate

High school diploma or GED

Current BLS Certification

Tools

Microsoft Office/Word/Excel/Outlook

Job description

Northeast Community Clinic seeks a Medical Office Assistant to manage the front desk, schedule patient visits, and support clinical staff. You will handle multi-line calls, coordinate calendars, and ensure smooth patient flow in a fast-paced clinic environment.

Candidate should be bilingual (English/Spanish), provide excellent customer service, and be comfortable traveling between facilities as needed. Proficiency in Microsoft Office is required.