Front Office Medical Assistant — Bilingual

Paycom; Los Angeles (CA); On-site; USD 23,000 - 40,000; Full time

Job summary

Northeast Community Clinic is hiring a Front Office Associate in Los Angeles, CA. You will greet patients, answer calls, schedule appointments, and manage front-desk operations across sites.

The role requires strong communication, bilingual Spanish/English preferred, proficiency with MS Office, and reliable transportation for site-to-site coverage. Travel up to 25% is expected; typical shifts are day hours with some evenings/weekends as needed.

Qualifications

• Medical Assistant Certificate or CMA required.
• High school diploma or GED equivalent required.
• Current BLS certification required.
• Valid state identification required.

Responsibilities

• Process Patients.
• Answers telephone, schedule appointments and provide general agency and/or program information.
• Coordinates reception desk including routing, management of chart and patient flow.
• Counsel individuals who need information concerning program services.
• Maintains offices and waiting rooms and office equipment for efficient functioning programs.
• Collects patient fees from client's complete ledger(s) per agency policy.
• Verifies Insurance eligibility.
• Performs paperwork duties including pulling next day charts and filing of patient charts.
• Routes charts to appropriate person for follow-up.
• Other duties as assigned by supervisor

Skills

Microsoft Office

Excellent communication skills

Excellent customer service

Bilingual Spanish/English (preferred)

Team player

Reliable transportation

Travel ability

Education

Medical Assistant Certificate or CMA

High School Diploma or GED

Current BLS Certification

Valid State Identification

Job description

Northeast Community Clinic is hiring a Front Office Associate in Los Angeles, CA. You will greet patients, answer calls, schedule appointments, and manage front-desk operations across sites.

The role requires strong communication, bilingual Spanish/English preferred, proficiency with MS Office, and reliable transportation for site-to-site coverage. Travel up to 25% is expected; typical shifts are day hours with some evenings/weekends as needed.