Bilingual Medicaid Member Support (EN/ES) — Remote

Conduent State Healthcare, LLC; Arkansas; Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off & holidays

Training provided

Equipment provided

PerkSpot employee discounts

Job summary

Conduent State Healthcare, LLC is hiring a Call Center Representative for Medicaid Member Support. This remote role supports South Carolina, North Carolina and Georgia. You will handle escalated inquiries and provide high-quality service in a fast-paced environment.

The position requires at least 1 year of call center experience, strong computer skills, and the ability to navigate multiple systems. Bilingual English/Spanish is preferred; training is provided, and there is a full-time schedule at

Qualifications

• Minimum 1 year of call center or telephone customer service experience.
• Must pass the Call Center – Service Skills Assessment and Internet Speed test.
• Ability to use multiple programs and navigate multiple screens.

Responsibilities

• Respond to Medicaid member inquiries in a call center using standard scripts.
• Gather information, assess needs, research, and document calls.

Skills

Customer service

Call center

Multitasking

Computer literacy

Education

High School Diploma

Job description

Conduent State Healthcare, LLC is hiring a Call Center Representative for Medicaid Member Support. This remote role supports South Carolina, North Carolina and Georgia. You will handle escalated inquiries and provide high-quality service in a fast-paced environment.

The position requires at least 1 year of call center experience, strong computer skills, and the ability to navigate multiple systems. Bilingual English/Spanish is preferred; training is provided, and there is a full-time schedule at