Bilingual Logistics & Office Coordinator

XCHANGE LOGISTICS CORPORATION; Montebello (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

XCHANGE LOGISTICS CORPORATION in Montebello, CA is seeking a bilingual Office Agent to support its Container Freight Station warehouse. You will deliver customer service, process orders, verify shipping documents, and coordinate with warehouse teams to keep inbound and outbound operations running smoothly.

This role also involves tracking shipments, maintaining records for compliance, handling daily office tasks, and providing timely updates to customers and internal teams.

Qualifications

• Customer service experience in logistics or warehouse environments.
• Strong data entry and attention to detail.

Responsibilities

• Provide customer service by responding to inquiries and offering professional assistance.
• Process orders, ensuring accuracy and timely updates in the system.
• Verify logistics and warehouse-related data, including shipping documents, AWB, and inventory records.
• Coordinate with the warehouse team to ensure inbound, outbound, and distribution processes.
• Track shipment progress and provide real-time updates to customers or internal teams.
• Organize and maintain documents and records to ensure compliance with company policies and regulations.
• Assist with daily office operations, such as ordering office supplies and maintaining a well-organized work environment.
• Perform other tasks assigned by management.
• Handle administrative tasks in the logistics and warehouse office, including organizing and filing invoices, bills of lading, and packing lists; assisting in reports; managing bookkeeping; updating internal systems; coordinating communications.
• Assist in scheduling meetings, preparing internal documents, and handling correspondence.

Skills

Bilingual (English/Chinese)

Job description

XCHANGE LOGISTICS CORPORATION in Montebello, CA is seeking a bilingual Office Agent to support its Container Freight Station warehouse. You will deliver customer service, process orders, verify shipping documents, and coordinate with warehouse teams to keep inbound and outbound operations running smoothly.

This role also involves tracking shipments, maintaining records for compliance, handling daily office tasks, and providing timely updates to customers and internal teams.