Operations Agent - Air Bilingual In Chinese and English

XCHANGE LOGISTICS CORPORATION; California; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Xchange Logistics Corporation in California is seeking an on-site Operations Agent to manage air import and export activities, ensuring timely cargo movement. Monday–Friday 8:30 AM–5:30 PM, with on-site duties.

You will plan shipments, handle documentation, coordinate with customs, and provide updates to customers while maintaining billing accuracy and rates.

Responsibilities

• Plan, book and route shipments
• Prepare, handle, and process documentation
• Track and trace cargo
• Ensure compliance with air travel regulations
• Work with customs
• Negotiate rates
• Provide updates and customer service
• Ensure accurate and timely client billing
• Communicate with customers, vendors, shippers, and partners to ensure smooth transport

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Xchange Logistics Corporation is a growing freight forwarding company that provides an array of transportation and logistics solutions to customers worldwide. Our HQ is based in West Covina, California.

Working Hours:

Monday- Friday 8:30 AM - 5:30 PM

This position requires you to work on-site.

We are looking for an Operations Agent who will handle both air import and air export activities to ensure smooth and timely movement of cargo.

Job Responsibilities Include but are not limited to:

• Planning, booking and routing shipments
• Preparing, handling, and processing documentation
• Tracking and tracing cargo
• Ensuring compliance with all air travel regulations
• Working with customs
• Negotiating rates
• Providing updates and customer service
• Ensuring accurate and timely client billing
• Communicating with customers, vendors, shippers, and other partners to ensure smooth transport