Bilingual CFS Office Agent — Logistics & Customer Care

Xchange Logistics Corporation; Compton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Gas subsidy based on home address

Job summary

A logistics company is seeking a bilingual CFS Office Agent to support operations in Compton, CA. The role involves providing excellent customer service, processing orders, and verifying logistics data, alongside managing office tasks efficiently. Ideal candidates should possess strong bilingual communication skills and experience in logistics operations. Competitive benefits such as health insurance and a gas subsidy may be offered.

Qualifications

• Ability to respond to customer inquiries in both English and another language.
• Experience in logistics and warehouse operations.
• Proficient in maintaining accurate records and managing data.

Responsibilities

• Provide customer service by responding to inquiries.
• Process orders ensuring accuracy.
• Verify logistics data including shipping documents.
• Coordinate with warehouse to ensure smooth processes.
• Track shipment progress and provide updates.
• Organize and maintain relevant documents.
• Perform office operations and assist with logistics-related tasks.

Skills

Bilingual communication skills

Customer service

Order processing

Data verification

Bookkeeping

Office organization

Job description

A logistics company is seeking a bilingual CFS Office Agent to support operations in Compton, CA. The role involves providing excellent customer service, processing orders, and verifying logistics data, alongside managing office tasks efficiently. Ideal candidates should possess strong bilingual communication skills and experience in logistics operations. Competitive benefits such as health insurance and a gas subsidy may be offered.