Bilingual Logistics & Customer Success Specialist

Covenant Logistics; Chattanooga (TN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) Match

Company-Paid Health Insurance

Generous Paid Time Off (PTO)

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

A logistics company in Chattanooga is seeking a Bilingual Customer Success Representative to ensure exceptional service delivery. Responsibilities include coordinating cross-border transportation, maintaining clear communication with customers and carriers, and tracking shipments. The ideal candidate has a Bachelor’s degree in supply chain or business management, relevant logistics experience, and is fluent in Spanish. Competitive compensation and a robust health benefits package are provided.

Qualifications

• Fluency in Spanish is required.
• 1+ year of logistics or transportation experience required.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Coordinate and monitor cross-border transportation activities.
• Communicate with customers and carriers effectively.
• Track shipment status, ETAs, and exceptions.

Skills

Fluent in Spanish

Excellent written and verbal communication skills

Strong organizational skills

Ability to multitask

Strong knowledge of Microsoft Office Suite

Education

Bachelor’s degree in supply chain or business management

Job description

A logistics company in Chattanooga is seeking a Bilingual Customer Success Representative to ensure exceptional service delivery. Responsibilities include coordinating cross-border transportation, maintaining clear communication with customers and carriers, and tracking shipments. The ideal candidate has a Bachelor’s degree in supply chain or business management, relevant logistics experience, and is fluent in Spanish. Competitive compensation and a robust health benefits package are provided.