Bilingual Logistics Account Specialist | Uncapped Commission

Total Quality Logistics; Troy (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Tuition reimbursement

Employee discounts

Financial wellness planning

Job summary

Total Quality Logistics located in Troy, MI is seeking a Bilingual Account Representative to join an accelerated training program and grow revenue for customers with cross-border shipping needs. This in-office role focuses on building relationships, solving complex logistics challenges, and delivering excellent customer service from day one.

You will work with a high-energy team, participate in a structured training track, and earn a base salary with uncapped commissions.

Qualifications

• Bilingual in English and Spanish is essential.
• Self-motivated and goal-driven with a strong work ethic.
• Excellent communication and customer service mindset.

Responsibilities

• Communicate with the sales team and customers to build and maintain relationships for Mexico cross-border shipping needs.
• Manage projects from start to finish while overseeing daily shipments and resolving issues to ensure on-time pickups and deliveries.
• Collaborate with the sales team to provide and negotiate competitive pricing.
• Input, update and manage shipment information in our state-of-the-art systems.
• Assist with billing and accounting responsibilities as needed.

Skills

Spanish fluency

English fluency

Communication skills

Customer service

Self-motivated

Education

College degree preferred

Job description

Total Quality Logistics located in Troy, MI is seeking a Bilingual Account Representative to join an accelerated training program and grow revenue for customers with cross-border shipping needs. This in-office role focuses on building relationships, solving complex logistics challenges, and delivering excellent customer service from day one.

You will work with a high-energy team, participate in a structured training track, and earn a base salary with uncapped commissions.