Bilingual Loan Solutions Specialist (Spanish)

myhrhome; Porterville (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days vacation)

Paid sick leave as per local law

11 Paid holidays (4 floating)

Paid volunteer time (3 days)

Job summary

OneMain is seeking a Loan Sales Specialist who will multitask to deliver timely service, exceed customer expectations, and engage customers across the loan process with tailored solutions. You will manage loan lifecycles, including collections, while staying compliant with laws.

The role emphasizes communication through phone, email, chat and in-house systems, a drive to achieve, and educating customers on insurance options related to loans.

Qualifications

• High School Diploma or GED is required.
• Bilingual in Spanish is required.
• Sales, Collections or Customer Service experience is preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely, efficient service.
• Exceed customer expectations with ease, empathy, and encouragement to hit individual and branch goals.
• Develop and maintain connections by engaging customers throughout the loan process and life cycle with tailored solutions.

Skills

Bilingual - Spanish

Sales or Customer Service

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist who will multitask to deliver timely service, exceed customer expectations, and engage customers across the loan process with tailored solutions. You will manage loan lifecycles, including collections, while staying compliant with laws.

The role emphasizes communication through phone, email, chat and in-house systems, a drive to achieve, and educating customers on insurance options related to loans.