Bilingual Loan Sales Advisor

OneMain Financial Group; Burien (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Burien, WA. The role focuses on listening to customer needs and offering accessible financing options, with emphasis on fast service and friendly support.

On-site work with clear performance-based incentives, career development, and a teamwork-driven environment. The position requires a high school diploma or GED, plus preferred experience in sales, collections, or customer service.

Qualifications

• High School Diploma or GED required.
• Sales/Collections/Customer Service experience preferred.
• Bilingual Spanish required or preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Bilingual - Spanish

Sales experience

Customer service

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Burien, WA. The role focuses on listening to customer needs and offering accessible financing options, with emphasis on fast service and friendly support.

On-site work with clear performance-based incentives, career development, and a teamwork-driven environment. The position requires a high school diploma or GED, plus preferred experience in sales, collections, or customer service.