Bilingual Loan Solutions Advisor (On-Site)

OneMain Financial; Bedford (Bedford County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee Stock Purchase

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in the United States. The role involves engaging customers across channels to offer affordable financing and help them achieve their financial goals.

Responsibilities include managing loan life cycles, including collections, while ensuring regulatory compliance. A high school diploma and Spanish bilingual ability are preferred, with opportunities for advancement within the organization.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is required.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations and achieve branch goals.
• Develop new connections and nurture existing ones with tailored loan solutions.
• Manage loan lifecycles, including collections, while complying with laws and regulations.
• Engage customers via phone, email, chat, and in-house systems.
• Demonstrate drive and goal-oriented attitude to achieve results.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in the United States. The role involves engaging customers across channels to offer affordable financing and help them achieve their financial goals.

Responsibilities include managing loan life cycles, including collections, while ensuring regulatory compliance. A high school diploma and Spanish bilingual ability are preferred, with opportunities for advancement within the organization.