Bilingual Loan Processor - Spanish Speaking, Efficient Closings

Citigroup Inc.; O’Fallon (MO); On-site; USD 45,040 - 58,760; Full time

Job summary

Citigroup Inc. in Missouri is seeking a Loan Processor to handle moderately complex and varied assignments, ensuring data integrity and quality of execution under limited supervision. The role supports loan pipelines and customer interactions.

Responsibilities include reviewing loan files, ordering documents, following up with vendors, and coordinating with underwriting. Strong Spanish skills, interpersonal communication, and meticulousness are essential for success in this position.

Qualifications

• 1-3 years relevant experience
• Prior loan processing experience or finance experience
• Excellent interpersonal, communication, follow-up & relationship building skills
• Must have the ability to prioritize, be detail oriented & results driven
• Consistently demonstrates clear and concise written and verbal communication
• SPANISH SKILL SET REQUIRED

Responsibilities

• Manage pipeline of loans to ensure data integrity of all data and process inputs
• Review loan file to verify procedures per guidelines
• Order necessary documents
• Follow-up with vendors to obtain required documentation
• Communicate with customers to ensure level of satisfaction
• Clear prior to close conditions (with signature)
• Partner with underwriting on difficult/exception issues
• Review the Closing Disclosure with the customer prior to the scheduled closing
• Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
• Resolves complex issues and performs most complex servicing activities under Limited supervision.
• Works on complex projects.
• Occasionally mentors lower level processors.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Spanish language

Interpersonal communication

Attention to detail

Time management

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Missouri is seeking a Loan Processor to handle moderately complex and varied assignments, ensuring data integrity and quality of execution under limited supervision. The role supports loan pipelines and customer interactions.

Responsibilities include reviewing loan files, ordering documents, following up with vendors, and coordinating with underwriting. Strong Spanish skills, interpersonal communication, and meticulousness are essential for success in this position.