Bilingual LMS & Training Specialist

Molina Healthcare; United States; On-site; USD 28,000 - 59,000; Full time

Job summary

Molina Healthcare is seeking an experienced Training Administrator to support enterprise-wide employee training activities. You will manage LMS, schedule and deploy training, enroll participants, generate reports, and optimize systems to improve training effectiveness.

The role requires delivering training, supporting help desk inquiries, and coordinating logistics across major initiatives while maintaining a library of resources and producing monthly analytics.

Qualifications

• At least 1 year of experience in training, education, development, design, training technology, or related field.
• Training delivery experience.
• Proficient in database management and record keeping.
• Organizational and time-management skills.
• Ability to multi-task and meet project deadlines.
• Attention to detail and self-proofing skills.
• Relationship building skills and ability to work with minimal supervision.
• Project management skills.
• Strong verbal, written, and presentation skills.
• Microsoft Office suite and applicable software proficiency.

Responsibilities

• Oversees the learning management system (LMS) and serves as the primary LMS administrator; supports training scheduling, deployment, class enrollment, reporting, and systems management and enhancements.
• Provides training help desk support; troubleshoots and responds to training-related requests and questions, corrects systems problems, and follows up to ensure satisfactory resolution to learning systems-related issues in a timely manner.
• Manages program logistics and coordination for all major enterprise training initiatives.
• Maintains a library of training materials and resources for accurate tracking and recall.
• Collects and generates metrics on training consumption to evaluate learning effectiveness and identify developmental opportunities.
• Prepares training reports and analysis, including ad-hoc reports monthly to uncover areas for improvements and innovation.
• Continuously seeks and supports new training approaches, practices and processes to improve the efficiency and efficacy of training services offered enterprise-wide.
• Facilitates virtual training sessions.
• Demonstrates a high level of customer service when assisting employees/leaders with LMS/training program questions and requests.

Skills

Training delivery

Problem-solving

Organizational skills

Time management

Project management

Verbal communication

Written communication

Tools

LMS administration

Salesforce

Microsoft Office

Job description

Molina Healthcare is seeking an experienced Training Administrator to support enterprise-wide employee training activities. You will manage LMS, schedule and deploy training, enroll participants, generate reports, and optimize systems to improve training effectiveness.

The role requires delivering training, supporting help desk inquiries, and coordinating logistics across major initiatives while maintaining a library of resources and producing monthly analytics.