Bilingual Licensed Insurance Service Agent - Remote

R

Bedford (TX)

On-site

USD 36,000 - 56,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Parental Leave

Hands on Training

Mon-Fri Schedule

Job summary

R&H Insurance Services LLC in Bedford, Texas is seeking a warm, detail-oriented Licensed Service Agent fluent in English and Spanish. You will greet clients, handle policy questions, endorsements, renewals, and payments, and bridge language gaps for our Spanish-speaking policyholders.

A customer-focused approach and accuracy are essential to protect clients and uphold trust. The role supports the sales team and the office with administrative tasks, while benefiting from a PTO-friendly,

Qualifications

Active Texas Property and Casualty insurance license.
Full professional proficiency in both English and Spanish.
Two or more years of experience in customer-facing insurance roles.
Solid understanding of personal lines insurance products and coverage.
High school diploma or equivalent.
Prior experience with agency management systems.

Responsibilities

Respond to client inquiries regarding their policies with clarity and warmth.
Process endorsements, renewals, and payments while ensuring complete accuracy.
Identify gaps in coverage and suggest appropriate updates to better protect our clients.
Document client conversations thoroughly to ensure everyone stays on the same page.
Communicate seamlessly with our Spanish-speaking policyholders to bridge language barriers.
Assist the broader sales team with administrative tasks to keep the office running smoothly.