Bilingual Licensed Insurance Service Agent (Remote)

R; Bedford (TX); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Parental Leave

Hands on Training

Mon-Fri Schedule

Job summary

R&H Insurance Services LLC in Bedford, Texas, seeks a warm Licensed Service Agent fluent in English and Spanish to greet clients, manage policy inquiries, and support the sales team. You will process endorsements, renewals, and payments with precision while bridging language gaps for Spanish-speaking policyholders.

Ideal candidates have a Texas Property & Casualty license, 2+ years in customer-facing insurance roles, and a solid grasp of personal lines products.

Qualifications

• Active Texas Property and Casualty license.
• Full professional proficiency in English and Spanish.
• Two or more years of experience in customer-facing insurance roles.
• Solid understanding of personal lines insurance products.
• High school diploma or equivalent.
• Prior experience with agency management systems.

Responsibilities

• Respond to client inquiries regarding their policies with clarity and warmth.
• Process endorsements, renewals, and payments while ensuring complete accuracy.
• Identify gaps in coverage and suggest appropriate updates to better protect our clients.
• Document client conversations thoroughly to ensure everyone stays on the same page.
• Communicate seamlessly with our Spanish-speaking policyholders to bridge language barriers.
• Assist the broader sales team with administrative tasks to keep the office running smoothly.

Skills

Bilingual English/Spanish

Customer service oriented

Policy documentation

Education

Texas Property & Casualty license

High school diploma or equivalent

Tools

Agency management software

Job description

R&H Insurance Services LLC in Bedford, Texas, seeks a warm Licensed Service Agent fluent in English and Spanish to greet clients, manage policy inquiries, and support the sales team. You will process endorsements, renewals, and payments with precision while bridging language gaps for Spanish-speaking policyholders.

Ideal candidates have a Texas Property & Casualty license, 2+ years in customer-facing insurance roles, and a solid grasp of personal lines products.