Bilingual Licensed Insurance Agent — Spanish & English

DRH Insurance Group; Grand Prairie (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Paid Time Off (PTO)

Weekly Team Meetings

Team Building Events

Appreciation Lunches

Home/Work Life Balance

Business Casual Attire

Paid Holidays

Collaborative Work Environment

Monthly Bonus Opportunities

Community Involvement

Job summary

DRH Insurance Group in Dallas, Texas is seeking a Licensed Bilingual Insurance Agent to join our team. You will educate clients on insurance policies, answer questions, and guide them through coverage options with clear communication.

Ideal candidates are bilingual in Spanish and English, possess strong customer service skills, and can handle policy updates and inquiries efficiently in a fast-paced office.

Qualifications

• Bilingual Spanish and English required, verbal and written.
• Customer service experience preferred, insurance industry a plus.
• Strong communication and rapport-building skills.
• Ability to use CRM systems and standard office software.

Responsibilities

• Deliver outstanding customer service addressing policyholder questions.
• Educate clients on policies, coverage options, and billing details.
• Process policy updates, endorsements, and cancellations promptly.
• Resolve customer issues while maintaining satisfaction.
• Manage calls and emails with prompt, courteous responses.
• Assist licensed agents with administrative tasks and follow-up.

Skills

Bilingual Spanish/English

Customer service

Strong communication

CRM familiarity

Tools

CRM systems

Job description

DRH Insurance Group in Dallas, Texas is seeking a Licensed Bilingual Insurance Agent to join our team. You will educate clients on insurance policies, answer questions, and guide them through coverage options with clear communication.

Ideal candidates are bilingual in Spanish and English, possess strong customer service skills, and can handle policy updates and inquiries efficiently in a fast-paced office.