Bilingual Consumer Lending Specialist: Sales & Service

Advance America, Cash Advance Centers, Inc.; Ontario (CA); Hybrid; USD 40,000 - 70,000; Full time

Job summary

Advance America is seeking a Bilingual Consumer Lending Sales Specialist - Full Time to join our nationwide network. This role focuses on delivering exceptional customer service while achieving branch sales goals and maintaining strict regulatory compliance.

Spanish language skills are a plus, and prior experience in sales, retail, banking, or collections is preferred. The position requires attention to detail, strong math, and a professional approach to customer interactions.

Qualifications

• High School Diploma or equivalent required.
• Sales and/or customer service experience preferred.
• Knowledge of lending products and regulatory requirements is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels.
• Deliver exceptional customer experience while managing loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Follow compliance with state and federal regulations.

Skills

Customer Service

Sales

Communication

Education

High School Diploma

Job description

Advance America is seeking a Bilingual Consumer Lending Sales Specialist - Full Time to join our nationwide network. This role focuses on delivering exceptional customer service while achieving branch sales goals and maintaining strict regulatory compliance.

Spanish language skills are a plus, and prior experience in sales, retail, banking, or collections is preferred. The position requires attention to detail, strong math, and a professional approach to customer interactions.