Bilingual Legal Intake Specialist II — Remote & Growth

Uvalle Law Firm; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free parking

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Vision insurance

Wellness program

Work from home

Job summary

Uvalle Law Firm in Dallas, TX is seeking a professional bilingual legal intake specialist to join our fast-paced personal injury team. You will work with cutting-edge technology to deliver superior customer service while supporting growth and development within the firm.

Ideal candidates bring strong client service experience, exceptional communication skills, and the ability to manage multiple inquiries with professionalism.

Qualifications

• Experience in client service or sales support roles preferred.
• Strong client service skills with ability to anticipate and resolve problems.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish required.
• High School Diploma or GED required; college degree preferred.

Responsibilities

• Establish rapport and relationships through effective communication.
• Handle diverse conversations, driving toward resolution.
• Be self-motivated with strong communication to energize the team.
• Answer questions and provide solutions to deepen understanding.
• Provide strategic sales support by offering solutions and addressing needs.
• Build client relations by managing multiple client situations and inquiries.
• Demonstrate clear verbal and written communication with clients and teammates.
• Work independently and as part of a team.
• Multitask while staying detail-oriented.

Skills

Bilingual (English/Spanish)

Client service skills

Verbal and written communication

Sales support

Education

High School Diploma or GED

College degree or professional certification preferred

Job description

Uvalle Law Firm in Dallas, TX is seeking a professional bilingual legal intake specialist to join our fast-paced personal injury team. You will work with cutting-edge technology to deliver superior customer service while supporting growth and development within the firm.

Ideal candidates bring strong client service experience, exceptional communication skills, and the ability to manage multiple inquiries with professionalism.