Bilingual Legal Intake Specialist — Remote & Growth

Bush & Bush Law Group; United States; Remote; USD 5,500 - 8,300; Full time

Benefits offered by this job

Remote work

Commission-based compensation

Professional growth

Positive culture

Job summary

Bush & Bush Law Group in the United States is seeking a Legal Intake Specialist (English/Spanish - bilingual) to be the first contact for potential clients. You will provide compassionate, professional intake, gather essential information, and help evaluate cases.

Responsibilities include inbound call management, client communication, documentation, and multi-tasking in a fast-paced environment. Remote work is available with a supportive team and ongoing professional development.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Bilingual English/Spanish required; strong verbal and written communication.
• Experience in a legal intake or customer service role preferred.
• Familiarity with case management software a plus.
• Strong empathy and professionalism in client interactions.

Responsibilities

• Handle inbound calls from potential clients professionally.
• Gather information about accidents and legal representation needs.
• Explain legal processes and firm services to clients.
• Document and organize client information for attorneys.
• Manage multiple tasks in a fast-paced environment.
• Provide administrative support to the legal team.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Case management software

Job description

Bush & Bush Law Group in the United States is seeking a Legal Intake Specialist (English/Spanish - bilingual) to be the first contact for potential clients. You will provide compassionate, professional intake, gather essential information, and help evaluate cases.

Responsibilities include inbound call management, client communication, documentation, and multi-tasking in a fast-paced environment. Remote work is available with a supportive team and ongoing professional development.