Bilingual Legal Intake & Payments Coordinator

Job Duck LLC; United States; A distancia; USD 11.000 - 12.000; Jornada completa

Descripción de la vacante

Job Duck LLC is seeking a proactive Legal Intake and Payments Assistant to be the first point of contact for prospective clients. You will manage inquiries, qualify leads, coordinate live transfers, and support onboarding, including preparing engagement documents and processing initial payments.

The role emphasizes excellent client service, organization, and collaboration with a remote sales team. English and Spanish fluency are required.

Formación

• Experience in client intake, reception, or administrative support.
• Bilingual English and Spanish communication skills.

Responsabilidades

• Process initial client payments through LawPay and record transactions.
• Qualify leads and coordinate live transfers or appointments with sales.
• Schedule appointments and manage calendar coordination.
• Maintain accurate client records and onboarding documents.
• Provide a welcoming, professional experience for prospective clients.

Conocimientos

Client Intake

Customer Service

Bilingual English/Spanish

Phone Etiquette

CRM Knowledge

Herramientas

Dialpad

Microsoft 365

IRS Logics

LawPay

CRM Systems

Electronic Signatures

Google Workspace

Descripción del empleo

Job Duck LLC is seeking a proactive Legal Intake and Payments Assistant to be the first point of contact for prospective clients. You will manage inquiries, qualify leads, coordinate live transfers, and support onboarding, including preparing engagement documents and processing initial payments.

The role emphasizes excellent client service, organization, and collaboration with a remote sales team. English and Spanish fluency are required.