Bilingual Leasing Specialist - Sales & Service

Avanath Capital Management, LLC; New York (NY); On-site; USD 39,000 - 43,000; Full time

Job summary

Avanath Capital Management, LLC is seeking a Leasing Specialist to drive leasing, marketing, and positive resident relations within our community. The role requires excellence in customer service, 2+ years in sales or customer relations, and familiarity with Yardi Voyager.

Bilingual English/Spanish is highly desired; a flexible schedule and strong computer skills are important in a fast-paced environment. Join a team focused on community, service, and growth, with opportunities to advance within

Qualifications

• Passion for providing exceptional customer service.
• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and available “market-ready”, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Maintain monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.

Skills

Customer service

Sales experience

Bilingual English/Spanish

Tools

Yardi Voyager

Job description

Avanath Capital Management, LLC is seeking a Leasing Specialist to drive leasing, marketing, and positive resident relations within our community. The role requires excellence in customer service, 2+ years in sales or customer relations, and familiarity with Yardi Voyager.

Bilingual English/Spanish is highly desired; a flexible schedule and strong computer skills are important in a fast-paced environment. Join a team focused on community, service, and growth, with opportunities to advance within