Bilingual Leasing Specialist: Flexible Hours & Growth

Brighthaven Communities; San Rafael (CA); Presencial; USD 28 000 - 31 000; Tempo integral

Resumo da oferta

Avanath is seeking a Leasing Specialist to drive leasing, marketing, and positive resident relations at our San Rafael community. The role demands professionalism, strong customer service, and the ability to engage both residents and the workforce.

You will greet prospects, qualify leads, process applications in Yardi Voyager, coordinate move-ins, monitor renewals, and support the Community Manager. A background in affordable housing and bilingual English/Spanish is highly valued.

Qualificações

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
• Working knowledge of Yardi Voyager Property Management software.

Responsabilidades

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again; refer to sister communities if needed.
• Secure new resident signatures on paperwork prior to move-in; orient new residents to the community.
• Assist in monitoring renewals; distribute and follow up on renewal notices.
• Type lease and input information on the Yardi System accurately and on a timely basis; maintain current resident files.
• Distribute notices and maintain accurate monthly commission records for bonus purposes.
• Assist management with other tasks; consistently implement policies.

Conhecimentos

2+ years sales/customer relations

Affordable housing experience

Bilingual English/Spanish

Fast-paced environment

Flexible schedule

MS Office & email

Yardi Voyager

Ferramentas

Yardi Voyager

Descrição da oferta de emprego

Avanath is seeking a Leasing Specialist to drive leasing, marketing, and positive resident relations at our San Rafael community. The role demands professionalism, strong customer service, and the ability to engage both residents and the workforce.

You will greet prospects, qualify leads, process applications in Yardi Voyager, coordinate move-ins, monitor renewals, and support the Community Manager. A background in affordable housing and bilingual English/Spanish is highly valued.