Bilingual Leasing Specialist — Fast-Paced, Customer-Focused

Ginkgo Residential; Raleigh (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Ginkgo Residential LLC is a Charlotte-based multifamily investment, management and redevelopment company seeking a Leasing Agent to support property operations with a focus on leasing, marketing and client relations.

Role involves tours, qualification of prospects, lease paperwork, move-in processing, and daily follow-up on inquiries. Strong communication and customer service are essential; ability to work weekends/evenings and use Outlook, Word, Excel.

Qualifications

• 1-2 years leasing experience.
• Customer service and/or sales experience.
• Strong communication skills (written and verbal).
• High-energy and thrives in a fast-paced environment.
• Experience with Outlook, Word, and Excel.
• Valid driver’s license.
• Ability to work a flexible schedule including weekends and evenings.

Responsibilities

• Manage all aspects of the leasing process - providing tours, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork
• Daily follow-up to phone and email inquiries - providing leasing information, making appointments, creating and following up with maintenance requests, and handling or escalating resident complaints.
• Maintain accurate client records in accordance with Company policy.
• Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Physically walk models, leasing office, and clubhouse daily to ensure each is up to standards
• Complete all marketing and advertising daily as assigned

Skills

Leasing experience

Customer service

Communication

High energy

Flexible schedule

Driver's license

Tools

Outlook

Word

Excel

Job description

Ginkgo Residential LLC is a Charlotte-based multifamily investment, management and redevelopment company seeking a Leasing Agent to support property operations with a focus on leasing, marketing and client relations.

Role involves tours, qualification of prospects, lease paperwork, move-in processing, and daily follow-up on inquiries. Strong communication and customer service are essential; ability to work weekends/evenings and use Outlook, Word, Excel.