Bilingual Leasing Specialist: Build Community & Close Deals

Brighthaven Communities; Bellevue (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

Avanath is seeking a Leasing Specialist to drive leasing, marketing, and resident relations within the community. Greet prospects, qualify leads, demonstrate models, and apply product knowledge to close leases while maintaining positive interactions with residents and staff.

The role requires 2+ years in sales or customer relations, experience with affordable housing or tax credit programs is a plus, and bilingual English/Spanish is highly desired.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
• Working knowledge of Yardi Voyager Property Management software

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and available “market-ready”, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect’s needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Administrative
• Type lease and complete appropriate paperwork and input information

Skills

Sales experience

Customer relations

Bilingual English & Spanish

Tools

Yardi Voyager

Windows (Word, Excel)

Job description

Avanath is seeking a Leasing Specialist to drive leasing, marketing, and resident relations within the community. Greet prospects, qualify leads, demonstrate models, and apply product knowledge to close leases while maintaining positive interactions with residents and staff.

The role requires 2+ years in sales or customer relations, experience with affordable housing or tax credit programs is a plus, and bilingual English/Spanish is highly desired.