Bilingual Customer Service Specialist

SUPREME LAUNDRY AND CLEANERS INC; El Paso (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

SUPREME LAUNDRY AND CLEANERS INC, located in Westside El Paso, is seeking a full-time Customer Service Representative. The successful candidate will be responsible for warmly greeting customers, maintaining a clean workspace, and managing cash transactions. Bilingual skills and reliable transportation are important for this role.

Responsibilities include understanding the dry-cleaning and laundry processes, inspecting garments for quality, and providing excellent customer service. Ideal for individuals who excel in time management and conflict resolution.

Qualifications

• Reliable transportation is required for commuting to work.
• Prior customer service experience is essential.
• Bilingual skills are preferred to assist diverse customers.
• Strong time management and multitasking abilities are necessary.
• Conflict resolution and problem-solving skills are crucial.
• Basic computer skills to perform various administrative tasks.
• Experience handling cash transactions is needed.
• Attention to detail ensures high-quality service.

Responsibilities

• Greet customers warmly and address them by name.
• Maintain cleanliness at the work location.
• Understand and explain dry-cleaning and laundry services.
• Inspect garments for care and repairs before cleaning.
• Manage cash drawer and daily deposits during the shift.
• Respond promptly to customer inquiries and complaints.

Skills

Reliable Transportation

Customer Service

Bilingual

Time Management and Multitasking

Conflict Resolution

Problem Solving

Basic Computer Skills

Cash Handling Experience

Attention to Detail

Point-of-Sales (POS) Systems

Job description

SUPREME LAUNDRY AND CLEANERS INC, located in Westside El Paso, is seeking a full-time Customer Service Representative. The successful candidate will be responsible for warmly greeting customers, maintaining a clean workspace, and managing cash transactions. Bilingual skills and reliable transportation are important for this role.

Responsibilities include understanding the dry-cleaning and laundry processes, inspecting garments for quality, and providing excellent customer service. Ideal for individuals who excel in time management and conflict resolution.