Laundry Attendant

Speed Queen Laundry; Houston (TX); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Weekly pay

On-the-job training

Free wash program

Amazon rewards

Monthly bonuses

Holiday pay

Referral bonus

Job summary

Speed Queen Laundry in Houston seeks a part-time Customer Service Representative to join a friendly team. You will assist customers with payment systems, machine selection and operation, and wash/dry/fold orders, while keeping the store clean and safe.

We offer weekly pay starting at $12.00+ (experience dependent), on-the-job training, Free Wash Program weekly, and opportunities for monthly bonuses with recognition programs. Nights and weekends availability is a plus.

Qualifications

• Knowledge of commercial laundry products and payment systems is a plus, but not required.
• Excellent communication and interpersonal skills to work with diverse customers.
• Ability to manage multiple tasks and stay organized during busy shifts.
• Basic computer skills for point-of-sale and payment systems.

Responsibilities

• Customer Service and Satisfaction: assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
• Reports safety concerns and maintains a safe store environment.
• Maintain cleanliness and upkeep of store and products.
• Document equipment and building maintenance issues and escalate as needed.
• Process sales and educate customers on products; upsell where appropriate.
• Ensure policies and procedures are followed at all times.

Skills

Communication

English proficiency

Multitasking

Customer relationship building

Basic computer skills

Flexible schedule

Education

High School Diploma/GED

Job description

Are you looking for a Part-Time job with awesome perks?!

We are looking for reliable, enthusiastic, laundry attendants, willing to join the clean, safe friendly team.

Here at Speed Queen Laundry, we pride ourselves with providing excellent customer service,

Perks:

*Weekly pay! Starting at $12.00+ (upon experience).

*Training on the job.

*Free Wash Program once a week.

*Onboarding, Anniversary and Birthday recognition = Amazon rewards.

*Opportunities to make monthly bonuses.

*Holiday Pay.

*Referral Bonus.

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities:

Primary:

• Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.
• Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
• Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.
• Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.
• Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.
• Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.
• Policies and Procedures: Ensure that all company policies and procedures are followed at all times.

• All other duties, as assigned.

Position Qualifications:

Knowledge/Experience:

• Knowledge of commercial laundry products and payment systems is a plus, but is not required.

Skills and Abilities:

• Communicate effectively and be able to work with individuals from diverse backgrounds.
• English proficiency required
• Ability to manage multiple tasks at one time.
• Build strong customer relationships quickly.
• Basic computer skills.
• Able to work a flexible work schedule, including nights and weekends.

Education:

• High School Diploma/GED.

Physical Requirements:

• Position involves sitting long periods, standing, manual dexterity, stooping, bending.
• Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided.

EEO

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.