Bilingual Japanese Vacation Sales Concierge

mymvw; Honolulu (HI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel and resort discounts

401(k) company match up to 6%

Uncapped earning potential

Positive work environment

Growth and development opportunities

Job summary

Marriott Vacations Worldwide is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team as Vacation Sales Concierge at Marriott hotel properties. You will earn $16.00 per hour plus commission and 10 weeks of training pay, with incentive bonuses up to $5,000.

English and Japanese proficiency is preferred; weekends and holidays may be required, with opportunities for growth and development.

Qualifications

• Bold persuasion skills
• Computer skills
• Excellent phone communication skills and/or interpersonal skills
• Concierge and/or sales experience preferred
• Proficiency in English & Japanese

Responsibilities

• Engage with hotel guests at lobby desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Skills

Bold persuasion skills

Computer skills

Phone/interpersonal skills

Concierge/sales experience

English & Japanese

Job description

Marriott Vacations Worldwide is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team as Vacation Sales Concierge at Marriott hotel properties. You will earn $16.00 per hour plus commission and 10 weeks of training pay, with incentive bonuses up to $5,000.

English and Japanese proficiency is preferred; weekends and holidays may be required, with opportunities for growth and development.