Bilingual Japanese Social Media Community Moderator (Remote)

Social Factor; Dallas (TX); Remote; USD 25,000 - 55,000; Part time

Job summary

Social Factor is seeking experienced Language Community Moderators fluent in Japanese for project-based, part-time work. You will help build and manage digital communities for top brands, enforcing voice guidelines and engaging users across major platforms.

Native-level Japanese, strong cultural knowledge, prior moderation experience, and ability to mirror brand tone are required. Flexible schedules and a dynamic, fast-growing environment round out the opportunity.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of Japanese pop culture and slang.
• Able to mirror client brand voice and engage users appropriately.
• Experience in social media moderation is required; live stream moderation is a plus.
• Experience with Sprinklr, Khoros, and/or Sprout Social is a plus.
• Strong organizational and multitasking abilities with clear guidelines.

Responsibilities

• Moderate online communities for top brands on various platforms.
• Engage with users in real-time and troubleshoot issues.
• Follow brand voice guidelines and escalate where needed.

Skills

Japanese language proficiency

Moderation experience

Live stream moderation

Brand voice adaptation

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking experienced Language Community Moderators fluent in Japanese for project-based, part-time work. You will help build and manage digital communities for top brands, enforcing voice guidelines and engaging users across major platforms.

Native-level Japanese, strong cultural knowledge, prior moderation experience, and ability to mirror brand tone are required. Flexible schedules and a dynamic, fast-growing environment round out the opportunity.