Japanese Language Social Media Moderator (Part-Time)

Social Factor; Philadelphia (Philadelphia County); Remote; USD 21,000 - 41,000; Part time

Job summary

Social Factor is seeking a bilingual Community Moderator with Japanese language experience for project-based, temporary or part-time work. You will help build and moderate digital communities for our well-known brands, across various schedules.

The role requires native-level Japanese, strong brand voice adaptation, and real-time user interaction across platforms like YouTube, Facebook, X, Instagram and LinkedIn. Candidates should multitask in a fast-growing team.

Qualifications

• Native-level understanding of Japanese language.
• Excellent verbal and written communication skills.
• Previous social media moderation experience is required.
• Ability to engage with users in real-time and follow brand voice guidelines.
• Experience with major platforms: YouTube, Facebook, X, Instagram, LinkedIn.

Responsibilities

• Develop strong, growing digital communities for top brands as work becomes available.
• Interact with users in real-time, answer questions and engage in discussion.
• Moderate streams and conversations, following clear guidelines and workflows.
• Apply brand voice consistently and adapt messaging across platforms.

Skills

Bilingual Japanese-English

Social media moderation

Real-time engagement

Brand voice adaptation

Strong communication

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a bilingual Community Moderator with Japanese language experience for project-based, temporary or part-time work. You will help build and moderate digital communities for our well-known brands, across various schedules.

The role requires native-level Japanese, strong brand voice adaptation, and real-time user interaction across platforms like YouTube, Facebook, X, Instagram and LinkedIn. Candidates should multitask in a fast-growing team.